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All students and employees at UCL can access NVivo by sending a request to [email protected] You will then receive 2 emails from NVivo. One must be used to register with, and the other contains links to download the software.


Click on the link in the email to complete your profile.

Follow the instructions on the screen.

The link in the email only works for a few days. If the link does not work, you can ask for a new password, and thereby register. See how below.


Click on the relevant link (Windows or Mac) to download the software.

Follow the instructions on the screen.

Once the software is installed, it must be activated by logging in. Select Log into MyNVivo.

Enter your UCL email address and select Continue.

Enter the password you selected at registration and select Log In.

The software license is now activated. Select OK.

Fill in all fields in the User Profile and select OK.

NVivo is now ready for use.

Forgot your password

If you have forgotten your password (or the link in the registration email does not work), start NVivo, enter your email address and select Continue.

Select "Forgot your password? Click here".

Select Send email.

Select Continue.

You will now receive an email with a link to create a new password. Click "Reset My Password".

Enter the new password in both fields and select Reset Password.

The password has now been changed.

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