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Click here for remote support

Open hours IT service

We want to help you.

For your own sake and for our sake, we would like you to use our digital channels.

You can call us at 6318 4444 or write to us at it-servicedesk@ucl.dk.

If we need to meet physically, we will arrange a time that suits you.

The phone is open:

Monday to Thursday 7:45 am to 3:30 pm

Friday 7:45 am to 2:00 pm

How to get support

If you cannot log on to UCL's network or cannot see your activities in itslearning:

Send us an email: 4444@ucl.dk

You can also call IT servicedesk at 6318 4444

NB! Remember that changing your password can only happen through our website: https://pws.ucl.dk/

UCL Guides

Many teaching activities will be based on digital courses. It is therefore important that you find out about the tools that UCL generally uses.

IT Operating Status is maintained within ordinary working hours.

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